Wallet & payments
Your wallet, topping up, refunds, receipts.
Why did my wallet balance change?
Usually a refund or a manual adjustment — where to find the reason in your wallet history, and what to do if it looks wrong.
Email notification settings (customer)
Every toggle on the notification preferences page, which emails are transactional and always sent, and how to unsubscribe fully.
Tipping a feed post
Two clicks under any post you can see: the token amounts, what happens when your wallet is short, and what the creator sees.
Cancelling a custom order
Past Pending Review there is no cancel button for either side. What each status still allows, and when support has to step in.
Cancelling a subscription — what happens and how to resubscribe later
How to cancel a creator subscription, what happens to your access, refund policy, and how to resubscribe later.
Subscribing to a creator — what you get and how to start
How Lewdden subscriptions work — what you unlock, how to subscribe, and how renewals are handled.
Topping up your wallet
How to add funds to your Lewdden wallet — pick an amount, pay through our secure checkout, and confirm the balance.
How the wallet works
Your Lewdden wallet — what it is, where to find it, how to top up, what you can spend it on (and what you cannot). A simple overview for fans.
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