Getting started
Sign-up, verification, first steps for new creators and customers.
Using the Discover feed
The full-screen swipe feed: how to get around it, what it mixes in, and how it learns what to put in front of you.
Languages we support
The five languages we ship, where the switcher lives, what is and isn't translated, and how to ask for a fix.
Browser and device requirements
Any modern browser and no app to install — plus the stricter list for going live as a creator, and the few things worth avoiding.
Supported countries and payment methods
Where buyers and creators can sign up, what you can pay with, and the payout and shipping limits that depend on where you are.
Your data on Lewdden
Plain-English summary of what we hold about you, how long we hold it, who else sees it, and the requests you can make under GDPR.
Finding creators you will like
A tour of every place the site surfaces creators: homepage rails, category pages, live-now listings and search. No opaque algorithm.
Following a creator
The free way to keep up with new clips, streams and feed posts — and how following differs from subscribing.
Closing your account — what happens to your purchases
What happens to your purchases, your wallet balance and your active subscriptions — and which data we keep after a deletion.
Messaging a creator — chats, paid messages, broadcasts, and tips
Where your chats live, what free and paid mean in a thread, how unlocking works, and what happens when you tip.
Contacting support — when to use which category and what to include
When a ticket is the right answer, which category to pick, and what to include so the first reply already solves it.
Still need help?
Our team's only a click away.
